Serialogical Support

Videos of our software in action https://serialogical.com/fmd-videos/

2DBarcodeCreator is a Windows program: (1) Reads FMD barcodes and displays the global separator. (2)Creates and prints new FMD DataMatrix barcodes in the UK/GE format. (3) Creates and prints aggregate DataMatrix codes that identify several packs within a batch. (4)The number of packs within an aggre...

A NMVS password could be locked by entering the wrong password several times or could expire. A locked password must be reset by the NMVS but an expired password can be reset through the Serialogical program. You may have got a returned message like this: http://www.forum.serialogical.com/phpBB3/img...

We have received a lot of user applications from spammers. Our software is available to users with a genuine involvement with the FMD process. To ensure that you will be using your account for appropriate puropses please send an email to serialogical stating your connection with EU FMD.

The attached document applies to wholesalers not pharmacists or hospitals. Wholesalers are able to upload a file of codes within the same batch for verifying, dispensing or un-dispensing as a set. We show how this works with the Serialogical PR software and how a wholesaler could operate on a batch ...

To use the FMD system you need a user name/password from SecurMed together with a digital certificate and another password (to use with the certificate). To get these details you need to apply to SecurMed with details of your software which of course you are not using because you have no user detail...

This solution uses an Android phone to scan in data then copies the result of the scan into a program (such as ours) which will then pass the data onto the NMVS. It is a useful tool for viewing FMD codes as text and for testing the scanned input function without having to source a data matrix compli...

The NMVS have initaited live testing and provided us with connection codes for the live environment. To use our live software you will need to obtain connection credentials from SecurMed: https://securmed-portal.microsoftcrmportals.com/ A 'locked' demonstration version of our software is available t...

The Serialogical software solution has been approved for 'live' use by SecurMed. We have approval for 2 versions of our solution. A 'basic' or 'entry level' program allows all the required verification and decommissioning activities both as individual and bulk requests. The 'advanced' or 'pro' versi...

At the point of dispensing. If a packet is broken up into multiple prescriptions it should be scanned when the tamper-proof seal is broken. Unused elements within the pack can be used for other prescriptions as long as they reamin within the expiry date. There are 2 key reasons to scan, verify and d...